Smarter Communication for Dealerships
Modern connects your service, parts, and rental teams to customers through real-time digital communication.
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Faster. Cleaner. More Revenue.
Dealership Communication and Service Tools
Two-Way Text and Email Communication
Modern pulls work order data directly from your DMS and lets service advisors communicate with customers by text or email in real time. Advisors spend less time on the phone and customers stay informed without calling in, reducing friction on both sides of every transaction.
Digital Inspections with Photo and Video
Technicians can attach photos and videos to any work order and mark up images to show customers exactly what was found. This gives customers the transparency to approve additional work confidently, and dealerships the documentation to protect against he-said disputes on every invoice.
Digital Approvals and Signature Authorization
Customers approve quotes, repair orders, and additional work directly through Modern with a digital signature. Every authorization is timestamped and stored, eliminating disputes over what was approved and protecting the dealership from declined invoices and liability exposure.
DMS Integration and Automated Status Updates
Modern syncs with all major dealership management systems, updating work order data every 30 seconds. Automated status messages keep customers informed as their equipment moves through the service bay, reducing inbound calls and freeing advisors to focus on higher-value work.
Success Story
18% More Revenue.
20% More Efficient Advisors.
20% More Efficient Advisors.
Dealerships using Modern report an average 18% increase in service revenue and advisors who are 20% more efficient after removing phone-heavy workflows. Clients across heavy equipment, rental, and agriculture see the impact within the first months of deployment.
Every day your advisors spend on hold is revenue you're not capturing.
See what Modern can do for your service department.
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